Information Technology
By Bhagwan Chowdhry and Anas Ahmed
For the past one decade in particular, we have started expecting digital and technological solutions to become massively adopted by the masses for doing their day-to-day financial work through mobiles, apps, calls, internet, messages, IVR, touch screens, machine voices, et al. But we are hugely disappointed that people are not adopting. Why are people not doing online transactions? Why are people not paying online? Why are people not selling online? Why are people not receiving and sending money among their peers, and trusted relationships?
Reviewed by: Osama Manzar